Presentation Schedule
Culturally Responsive, Holistic, and Strengths-Based Pastoral Care Practices in NZ Tertiary Education: Advancing Pasifika Learner Wellbeing and Educational Success (110006)
Session: On Demand
Room: Virtual Video Presentation
Presentation Type:Virtual Presentation
This study investigates effective pastoral care strategies for Pasifika learners, with a focus on identifying core pastoral practices and understanding their relationship to learner health, wellbeing, and educational success. Guided by Stages 3 and 4 of the research, data were collected through learner surveys to capture Pasifika perspectives on pastoral support within New Zealand tertiary education sector. The research team used a pragmatic methodology combining Pasifika and Western perspectives, starting with a literature review and beginning talanoa (conversations) through an online survey. The findings reveal that effective pastoral care for Pasifika learners is fundamentally relational, holistic, and culturally grounded. Learners identified regular check-ins, academic guidance, and emotional or wellbeing support as the most valued forms of assistance. Feeling understood as Pasifika emerged as a central theme, with learners emphasising the importance of cultural recognition, respectful relationships, and environments free from discrimination. Pastoral support was reported to strongly influence wellbeing, particularly emotional stability, motivation, and mental health. Learners described how culturally safe pastoral practices foster a sense of belonging, strengthen inner mana (empowerment), and create confidence to engage in learning. Conversely, inconsistent support, limited transparency, and confidentiality concerns reduced the effectiveness of pastoral care. The research demonstrates a clear connection between culturally responsive pastoral practices and improved wellbeing outcomes for Pasifika learners. It underscores the value of staff cultural capability, authentic relationship-building, and dedicated Pasifika support roles. These findings support the development of pastoral models that honour Pasifika values, identity, and community, contributing to enhanced educational experiences and learner success.
Authors:
Anamua Lole, Manukau Institute of Technology, New Zealand
Krishan Mani, Manukau Institute of Technology, New Zealand
About the Presenter(s)
Anamua Lole
Senior Lecturer
See this presentation on the full schedule – On Demand Schedule
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